Online Survey

Using the scale of 1 equals “Poor” and 5 equals “Excellent,” please click the number to the right for the number that best fits your responses or” N/A” (not applicable) for the items listed below:

Product Quality/Delivery

1	How satisfied are you with the quality of our products?	Select 5 4 3 2 1 N/A

2	How satisfied are you with the vehicle's drivability?	Select 5 4 3 2 1 N/A

3	How would you rate the vehicle's mileage?	Select 5 4 3 2 1 N/A

4	How likely is it that you would recommend our products to others?	Select 5 4 3 2 1 N/A

5	How would you rate the delivery time for our products?	Select 5 4 3 2 1 N/A

Service

1	How satisfied are you with the response time to your service requests?	Select 5 4 3 2 1 N/A

2	Were all of your service issues resolved to your satisfaction?	Select 5 4 3 2 1 N/A

3	How would you rate the professionalism of BAF's Service Team?	Select 5 4 3 2 1 N/A

4	How satisfied are you with the methods (email, phone or fax) used to report issues?	Select 5 4 3 2 1 N/A

 

Please provide specifics to your dissatisfaction for any rating below 3:

Do you have any suggestions for improving the quality of our products or services?